Gateway Engineers is a multi-million-dollar full-service civil engineering consulting firm with locations in Pittsburgh, PA, Butler, PA, and Selma, NC. Our mission is to help our clients reach a higher level of success through knowledge, experience, and responsiveness. We will do the same for our employees as they are guided by 85+ registered professionals. We offer many programs and amenities including, but not limited to, fresh meals delivered to the office, mobile car detailing, fitness watch subsidies, in-office dental exams, on-site walking trail, indoor golf simulator, and much more.

What we offer:

• No cost health insurance
• Dental and vision insurance
• Employee Assistance Program
• Company paid short-term and long-term disability insurance and life insurance
• Quarterly performance bonuses
• PTO and 8 paid holidays
• 401(k) match & 401(k) Roth and Profit Sharing
• Student loan repayment and tuition reimbursement
• Company paid professional society memberships & professional licensure registration fees
• Employee referral program

Responsibilities:

• Promote use of Civil 3D including Gateway’s standards and procedures.
• Provide training and technical support to CADD users.
• Manage and maintain the CADD Helpdesk, CADD Standards, and CADD Detail Library.
• Collaborate with the Design Technology team and others as required.
• Prepare for and participate in meetings as required.
• Provide in-office support for the entire organization.

The ideal candidate will have the following experience:

• General design software knowledge of Autodesk, Adobe, Bluebeam, Bentley, Hydroflow, Culvert Master, RISA, Trimble Business Center, RAM, PCSWMM, and Sketchup.
• CADD software and applications including Civil 3D, Revit, Site Ops, ACA, and SSA.
• CADD standards including xrefs, data refs, profiles, and layer management.
• Knowledge of the A/E/C industry.
• Data collection hardware and software including post processing data, drones, and coordinate systems.
• User/license management including renewals.
• Technical writing including documenting processes and communication to end users.
• ESRI integration and basic GIS knowledge.
• Tech support including problem solving, trouble shooting, helpdesk tickets, and working one-on-one with end users regularly.
• Ability to learn and adapt to new technology.

This opportunity requires:

Education

• An Associate’s Degree in CAD, Design Technology, or related field preferred

Experience

• 0-2 years’ experience
• Customer service background